Teach Me

Common Teach Me Issues

Here are typical problems users may encounter when using Teach Me sessions, along with simple steps to resolve them.

Here are typical problems users may encounter when using Teach Me sessions, along with simple steps to resolve them.

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Last Updated on June 19, 2023

Overview

If something doesn’t work as expected during a Teach Me session, check these common issues and solutions.

Common Issues

Issue

Solution

Overlay not visible

Ensure browser permissions for overlays are enabled.

Steps not advancing

Follow the correct on-screen instructions before clicking 'Next'.

Session not loading

Refresh the browser and restart the Teach Me session.

Wrong elements highlighted

Re-record the guide to ensure accurate DOM element mapping.