Customer Onboarding

Customer Onboarding

Get customers to

first success without a single call.

Get customers to

first success without a single call.

Get customers to

first success without a single call.

Turn any product workflow into a step-by-step guide, AI-

narrated video, and interactive walkthrough — automatically.

Your customers onboard themselves, at their own pace.

Turn any product workflow into a step-by-step guide, AI-

narrated video, and interactive walkthrough — automatically.

Your customers onboard themselves, at their own pace.

Turn any product workflow into a step-by-step guide, AI- narrated video, and interactive walkthrough — automatically. Your customers onboard themselves, at their own pace.

No credit card required · Works on any website or app

No credit card required · Works on any website or app

Sound familiar?

Onboarding is broken. It doesn't have to be.

Onboarding is broken. It doesn't have to be.

Most teams waste hours on repetitive onboarding calls — and

customers still feel lost. There's a better way.

Most teams waste hours on repetitive onboarding calls — and customers still feel lost. There's a better way.

❌  Without Docufast

😤

Your CS team spends hours on the same onboarding calls — for every new customer, every time

📧

Customers wait days for answers to basic setup questions that could be self- served

🌍

International customers get no localized guidance — every market needs

separate content

📉

Low product adoption because customers never learned the features that matter most

🔄

Every product update means rebuilding onboarding content from scratch

✅  With Docufast

Record once — customers follow a step-by-step guide, narrated video, and interactive walkthrough at their own pace

🔗

Dynamic URLs — one Teach Me walkthrough runs in every account automatically

🌍

One recording, 60+ languages — AI re-narrates your video for every market automatically

📈

Teach Me walkthroughs guide customers through your product live — driving real adoption

🔄

Update once — all guides, videos, and walkthroughs reflect the change

instantly

How Docufast helps

How Docufast helps

One recording. Three ways to onboard.

One recording. Three ways to onboard.

From a single screen recording of your product, Docufast creates everything your customer needs to get started — without your team lifting a finger.

From a single screen recording of your product, Docufast creates everything your customer needs to get started — without your team lifting a finger.

📄 Step-by-Step Guide

Personalized onboarding docs — for every customer.

Docufast generates a structured, annotated guide from your recording —

with AI-written descriptions for every step.

AI writes every step description automatically

Dynamic URLs — one Teach Me walkthrough runs in every account automatically

Export as HTML, PDF, Word — or embed anywhere

Your whole CS team accesses everything in one workspace

🎬 AI Video

Narrated product demos your customers actually watch.

Docufast turns your screen recording into a studio-quality narrated video —

with AI-generated script, lifelike voice, and automatic zoom effects. In 60+

languages.

AI writes and narrates the full script automatically

Auto-zoom on every click — always clear, never confusing

Translate and re-narrate in 60+ languages in one click

Download as MP4, embed in your help center, or share via link

🎓 Teach Me

Guide customers through your product — live, on screen.

Teach Me walkthroughs take your customers by the hand and guide them

through your product step by step — directly inside the app, with click

highlights and real-time progress.

Live "Click here" guidance directly on your product's UI

Sidebar shows real-time progress — customers always know where they are

Detects clicks, typing, and navigation — every action type supported

No code, no SDK — works on any web app from day one

65%

Faster time-to-first-

value for new customers

70%

Fewer inbound support

tickets during onboarding

0

Onboarding calls

needed when Teach Me

is live

60+

Languages — reach

every customer in their

language

Built for Customer Onboarding

The features that make onboarding effortless.

The features that make onboarding effortless.

Three Docufast features work together to make customer onboarding fast, personal, and scalable — without adding headcount.

🔗

Dynamic URLs

Record a Teach Me once — it runs in every account automatically. Docufast detects the account-specific parts of the URL and replaces them for each user. One walkthrough. Every account. No re-recording.

👥

Team Workspaces

All onboarding guides, videos, and walkthroughs in

one shared workspace — your whole CS team

collaborates and shares from one place.

📄

Acme Corp Onboarding

8 steps

🎬

Dashboard Tour Video

2:14

🎓

Getting Started Walkthrough

6 steps

7 team members

B

S

M

+4

🌍

60+ Languages

One recording covers every market. AI re-narrates

your onboarding video in 60+ languages — no

agency, no re-recording, no waiting.

🇩🇪

German

Active

🇪🇸

Spanish

🇯🇵

Japanese

🇫🇷

French

+56 more languages

What teams say

Teams that transformed

their onboarding.

Teams that transformed

their onboarding.

★★★★★

"We used to spend 3 hours per customer on

onboarding calls. Now we send them a

Docufast guide and Teach Me walkthrough —

and they're live in 30 minutes without us."

"We used to spend 3 hours per customer on onboarding calls. Now we send them a Docufast guide and Teach Me walkthrough — and they're live in 30 minutes without us."

S

Sarah Miller

Head of Customer Success · SaaS Company

★★★★★

"Dynamic URLs are a game changer. We recorded our Teach Me walkthrough once — and it runs perfectly in every customer's account automatically. No re-recording, no manual setup. It just works."

"The Dynamic URLs feature is genius. Every customer gets their own personalized onboarding guide — it feels custom even though it took us 10 minutes to create."

M

Marcus Chen

VP of Operations · B2B Platform

★★★★★

"We onboard customers in 6 languages now.

Before Docufast, we only had English content.

One recording — and our entire global

customer base is covered."

"We onboard customers in 6 languages now. Before Docufast, we only had English content. One recording — and our entire global customer base is covered."

A

Anna Kowalski

Customer Success Manager · Enterprise SaaS

Use Cases

More ways teams use Docufast.

One tool — every use case covered.

🚀

Customer Onboarding

Get customers to first success without a

single call. Teach Me guides them live, inside

your product.

🎓

Internal Training

Onboard new AEs without meetings. Record

your sales playbook once — it works forever.

See how →

📋

Change Management

New process? Guide every team member through it live — no email, no confusion.

Use Cases

More ways teams use Docufast.

One tool — every use case covered.

🚀

Customer Onboarding

Onboard new hires without meetings. Record once — your training content works forever.

🎓

Internal Training

Onboard new AEs without meetings. Record

your sales playbook once — it works forever.

See how →

📋

Change Management

New process? Guide every team member through it live — no email, no confusion.

Use Cases

More ways teams use Docufast.

One tool — every use case covered.

🚀

Customer Onboarding

Get customers to first success without a

single call. Teach Me guides them live, inside

your product.

🎓

Internal Training

Onboard new AEs without meetings. Record

your sales playbook once — it works forever.

See how →

📋

Change Management

New process? Guide every team member through it live — no email, no confusion.

Your next rollout. Done right.

Record your processes once — Docufast creates the guides, videos, and walkthroughs every employee needs before day one. Free to start, no credit card required.

No credit card required · Free plan available · Works on any web app

Your next rollout. Done right.

Record your processes once — Docufast creates the guides, videos, and walkthroughs every employee needs before day one. Free to start, no credit card required.

No credit card required · Free plan available · Works on any web app

Your next rollout. Done right.

Record your processes once — Docufast creates the guides, videos, and walkthroughs every employee needs before day one. Free to start, no credit card required.

No credit card required · Free plan available · Works on any web app