Customer Support
Assist Customers
Faster and Smarter
Turn every support request into a clear step-by-step guide — share instantly, guide customers live, or even automate their workflows.
Get Started Now
Built to Fit Your Workflow
DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.
Start a free trial
Built to Fit Your Workflow
DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.
Start a free trial
Built to Fit Your Workflow
DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.
Start a free trial
Capture Solutions Once, Reuse Anytime
When solving a customer issue, simply perform the fix once. DocuFast captures each step and creates a ready-to-share guide — saving your support team from repeating the same explanations over and over.
Edit and Share with Customers Instantly
Add clarifications, highlight important clicks, or blur sensitive data. Share guides as links, PDFs, or embeds in your knowledge base — giving customers answers in the format that works best for them.
Automate Repetitive Support Tasks
For recurring requests like password resets, account setup, or configuration steps, DocuFast can execute the process automatically. Customers get instant resolution, while your team handles the more complex cases.
Teach Me: Guide Customers Live
Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.
Capture Solutions Once, Reuse Anytime
When solving a customer issue, simply perform the fix once. DocuFast captures each step and creates a ready-to-share guide — saving your support team from repeating the same explanations over and over.
Edit and Share with Customers Instantly
Add clarifications, highlight important clicks, or blur sensitive data. Share guides as links, PDFs, or embeds in your knowledge base — giving customers answers in the format that works best for them.
Automate Repetitive Support Tasks
For recurring requests like password resets, account setup, or configuration steps, DocuFast can execute the process automatically. Customers get instant resolution, while your team handles the more complex cases.
Teach Me: Guide Customers Live
Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.
Capture Solutions Once, Reuse Anytime
When solving a customer issue, simply perform the fix once. DocuFast captures each step and creates a ready-to-share guide — saving your support team from repeating the same explanations over and over.
Edit and Share with Customers Instantly
Add clarifications, highlight important clicks, or blur sensitive data. Share guides as links, PDFs, or embeds in your knowledge base — giving customers answers in the format that works best for them.
Automate Repetitive Support Tasks
For recurring requests like password resets, account setup, or configuration steps, DocuFast can execute the process automatically. Customers get instant resolution, while your team handles the more complex cases.
Teach Me: Guide Customers Live
Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.
Reviews
What our customers say
Time-Saving in Onboarding
Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.
Emma Rodriguez
HR Manager
No More Repetitive Explanations
I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.
David Chen
IT Support Lead
Easy Documentation Without Tech Skills
I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.
Sophie Martin
Operations Coordinator
Knowledge Retention for Remote Teams
With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.
Liam Becker
Project Manager
Faster Client Deliverables
We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.
Priya Patel
Customer Success Manager
Reducing Human Errors
Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.
Andreas Vogel
Quality Assurance Lead
Load More
Reviews
What our customers say
Time-Saving in Onboarding
Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.
Emma Rodriguez
HR Manager
No More Repetitive Explanations
I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.
David Chen
IT Support Lead
Easy Documentation Without Tech Skills
I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.
Sophie Martin
Operations Coordinator
Knowledge Retention for Remote Teams
With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.
Liam Becker
Project Manager
Faster Client Deliverables
We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.
Priya Patel
Customer Success Manager
Reducing Human Errors
Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.
Andreas Vogel
Quality Assurance Lead
Load More
Reviews
What our
customers say
Time-Saving in Onboarding
Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.
Emma Rodriguez
HR Manager
No More Repetitive Explanations
I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.
David Chen
IT Support Lead
Easy Documentation Without Tech Skills
I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.
Sophie Martin
Operations Coordinator
Load More
Features
Create and share guides effortlessly
Step-by-step instructions, written for you
Step-by-step instructions, written for you
DocuFast automatically generates clear, actionable
Capture any process — web or desktop
Capture any process — web or desktop
Teach Me (In-App Guidance)
Guide users directly on screen with interactive prompts.
Smart Screenshot Editing & Redaction
Edit screenshots with blur, arrows, highlights, and more —
Built-in privacy protection
Automatically blur or redact sensitive data like names,
Multiple Export & Sharing Options
Share your guides via link, embed them in tools like
The impact of Docufast
Trusted by Teams Who
Move Fast
Excellent customer reviews
Excellent customer reviews
Faster Onboarding
for New Hires
Faster than writing documentation manually
Get Started
Less time spent onboarding new employees
Process consistency across teams and tools
Supported Apps
The impact of Docufast
Ready to document faster and train smarter?
Start a free trial
Legal
Terms
Privacy
Cookies
DPA
© 2025 Docufast. All rights reserved.
Legal
Terms
Privacy
Cookies
DPA
© 2025 Docufast. All rights reserved.
Legal
Terms
Privacy
Cookies
DPA
© 2025 Docufast. All rights reserved.