IT Support

Make IT Support Faster and More Scalable

Capture fixes, guide users interactively, and automate repetitive IT tasks — so your team
resolves issues quickly and focuses on critical projects.

Get Started Now

Capture IT Workflows and Fixes Once

When solving tickets or configuring systems, simply perform the steps. DocuFast records the entire workflow and turns it into a ready-to-use guide for your team or end users.

Edit and Share With End Users or Colleagues

Add clarifications, blur sensitive credentials, or highlight key actions. Share instructions instantly via link, PDF, or embed them in your internal knowledge base or ticketing system.

Automate Repetitive IT Tasks

For common requests like password resets, system access setup, or configuration routines, DocuFast can automatically execute the process — reducing workload and speeding up resolution.

Teach Me: Guide Users Through Issues

With Teach Me mode, employees follow instructions directly on their screen. IT teams spend less time on repetitive support calls, and users resolve issues on their own.

Capture IT Workflows and Fixes Once

When solving tickets or configuring systems, simply perform the steps. DocuFast records the entire workflow and turns it into a ready-to-use guide for your team or end users.

Edit and Share With End Users or Colleagues

Add clarifications, blur sensitive credentials, or highlight key actions. Share instructions instantly via link, PDF, or embed them in your internal knowledge base or ticketing system.

Automate Repetitive IT Tasks

For common requests like password resets, system access setup, or configuration routines, DocuFast can automatically execute the process — reducing workload and speeding up resolution.

Teach Me: Guide Users Through Issues

With Teach Me mode, employees follow instructions directly on their screen. IT teams spend less time on repetitive support calls, and users resolve issues on their own.

Capture IT Workflows and Fixes Once

When solving tickets or configuring systems, simply perform the steps. DocuFast records the entire workflow and turns it into a ready-to-use guide for your team or end users.

Edit and Share With End Users or Colleagues

Add clarifications, blur sensitive credentials, or highlight key actions. Share instructions instantly via link, PDF, or embed them in your internal knowledge base or ticketing system.

Automate Repetitive IT Tasks

For common requests like password resets, system access setup, or configuration routines, DocuFast can automatically execute the process — reducing workload and speeding up resolution.

Teach Me: Guide Users Through Issues

With Teach Me mode, employees follow instructions directly on their screen. IT teams spend less time on repetitive support calls, and users resolve issues on their own.

Reviews

What our customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Knowledge Retention for Remote Teams

With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.

Liam Becker

Project Manager

Faster Client Deliverables

We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.

Priya Patel

Customer Success Manager

Reducing Human Errors

Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.

Andreas Vogel

Quality Assurance Lead

Load More

Reviews

What our
customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Load More

Reviews

What our customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Knowledge Retention for Remote Teams

With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.

Liam Becker

Project Manager

Faster Client Deliverables

We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.

Priya Patel

Customer Success Manager

Reducing Human Errors

Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.

Andreas Vogel

Quality Assurance Lead

Load More

Features

Create and share guides effortlessly

Step-by-step instructions, written for you

DocuFast automatically generates clear, actionable

Steps

1

2

3

Capture any process — web or desktop

Capture any process — web or desktop

google.com

Google

Capturing

Teach Me (In-App Guidance)

Guide users directly on screen with interactive prompts.

Smart Screenshot Editing & Redaction

Edit screenshots with blur, arrows, highlights, and more —

Edit

Built-in privacy protection

Automatically blur or redact sensitive data like names,

Multiple Export & Sharing Options

Share your guides via link, embed them in tools like

Share

The impact of Docufast

Trusted by Teams Who
Move Fast

Excellent customer reviews

Excellent customer reviews

0%

Faster Onboarding

for New Hires

0k

Faster than writing documentation manually

Get Started

0%

Less time spent onboarding new employees

0%

Process consistency across teams and tools

Supported Apps

The impact of Docufast

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© 2025 Docufast. All rights reserved.

Company

About Us

Contact Sales

Legal

Terms

Privacy

Cookies

DPA

© 2025 Docufast. All rights reserved.

Company

About Us

Contact Sales

Legal

Terms

Privacy

Cookies

DPA

© 2025 Docufast. All rights reserved.