Troubleshooting Capture Issues
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Last Updated on May 21, 2026
Overview
If something doesn’t work as expected while using Capture, check these solutions first.
Common Issues
Issue | Solution |
|---|---|
Recording doesn’t start | Refresh the browser and reopen the DocuFast extension. |
No screenshots captured | Check browser permissions for screenshots. |
Extension icon not visible | Pin DocuFast to your Chrome toolbar. |
Recording stops unexpectedly | Keep the tab active and avoid closing it mid-process. |
