Support & Success
Deliver world-class support — without the chaos
Too many customer questions, not enough time? DocuFast helps you train, onboard, and support your clients with lightning-fast guides that do the talking for you.
Rachel Kim
DocuFast cut our support load by 30%
Support & Success
Deliver world-class support — without the chaos
Do less explaining. Get more done.
Turn your team’s knowledge into step-by-step guides that solve problems before they become tickets.
Fewer Support Tickets, Happier Teams
Deflect repetitive questions with ready-to-send visual guides.
Create clear, reusable answers for common issues
Empower customers to self-serve
Free up your team for more complex cases
Fewer Support Tickets, Happier Teams
Deflect repetitive questions with ready-to-send visual guides.
Create clear, reusable answers for common issues
Empower customers to self-serve
Free up your team for more complex cases
Fewer Support Tickets, Happier Teams
Deflect repetitive questions with ready-to-send visual guides.
Create clear, reusable answers for common issues
Empower customers to self-serve
Free up your team for more complex cases
Accelerated Customer Onboarding
Help new users succeed — without a single call.
Share step-by-step guides for setup and activation
Eliminate live walkthroughs for standard processes
Ensure every customer starts with confidence
Accelerated Customer Onboarding
Help new users succeed — without a single call.
Share step-by-step guides for setup and activation
Eliminate live walkthroughs for standard processes
Ensure every customer starts with confidence
Accelerated Customer Onboarding
Help new users succeed — without a single call.
Share step-by-step guides for setup and activation
Eliminate live walkthroughs for standard processes
Ensure every customer starts with confidence
Consistent Answers, Every Time
Deliver accurate, up-to-date guidance across your team.
Avoid miscommunication and outdated instructions
Centralize knowledge in one reliable source
Keep support aligned, even as you scale
Consistent Answers, Every Time
Deliver accurate, up-to-date guidance across your team.
Avoid miscommunication and outdated instructions
Centralize knowledge in one reliable source
Keep support aligned, even as you scale
Consistent Answers, Every Time
Deliver accurate, up-to-date guidance across your team.
Avoid miscommunication and outdated instructions
Centralize knowledge in one reliable source
Keep support aligned, even as you scale
What our customers say
Cut our onboarding time in half
With DocuFast, new hires are up to speed in a day. We no longer need to repeat ourselves.
Stefan Q.
People Operations Lead
Documentation we actually use
We’ve tried wikis before, but DocuFast makes guides so easy to create and follow — our team loves it.
James R.
IT Manager
A support lifesaver
We turned our most common support questions into DocuFast guides and cut ticket volume by 30%.
Jeff Yass
Customer Success Lead
What our customers say
Cut our onboarding time in half
With DocuFast, new hires are up to speed in a day. We no longer need to repeat ourselves.
Stefan Q.
People Operations Lead
Documentation we actually use
We’ve tried wikis before, but DocuFast makes guides so easy to create and follow — our team loves it.
James R.
IT Manager
A support lifesaver
We turned our most common support questions into DocuFast guides and cut ticket volume by 30%.
Jeff Yass
Customer Success Lead
What our customers say
Cut our onboarding time in half
With DocuFast, new hires are up to speed in a day. We no longer need to repeat ourselves.
Stefan Q.
People Operations Lead
Documentation we actually use
We’ve tried wikis before, but DocuFast makes guides so easy to create and follow — our team loves it.
James R.
IT Manager
A support lifesaver
We turned our most common support questions into DocuFast guides and cut ticket volume by 30%.
Jeff Yass
Customer Success Lead
Create and share guides effortlessly
Smart features that make you wonder how you ever worked without them.
Capture any process — web or desktop
Capture any process — web or desktop
Step-by-step instructions, written for you
DocuFast automatically generates clear, actionable steps — no typing required.
Teach Me (In-App Guidance)
Guide users directly on screen with interactive prompts.
Smart Screenshot Editing & Redaction
Edit screenshots with blur, arrows, highlights, and more — or auto-redact sensitive data to stay compliant.
Multiple Export & Sharing Options
Share your guides via link, embed them in tools like Notion or Confluence, or export as branded PDFs for offline use.
Built-in privacy protection
Automatically blur or redact sensitive data like names, emails, or customer details.
Create and share guides effortlessly
Smart features that make you wonder how you ever worked without them.
Capture any process — web or desktop
Capture any process — web or desktop
Step-by-step instructions, written for you
DocuFast automatically generates clear, actionable steps — no typing required.
Teach Me (In-App Guidance)
Guide users directly on screen with interactive prompts.
Smart Screenshot Editing & Redaction
Edit screenshots with blur, arrows, highlights, and more — or auto-redact sensitive data to stay compliant.
Multiple Export & Sharing Options
Share your guides via link, embed them in tools like Notion or Confluence, or export as branded PDFs for offline use.
Built-in privacy protection
Automatically blur or redact sensitive data like names, emails, or customer details.
Create and share guides effortlessly
Smart features that make you wonder how you ever worked without them.
Capture any process — web or desktop
Capture any process — web or desktop
Step-by-step instructions, written for you
DocuFast automatically generates clear, actionable steps — no typing required.
Teach Me (In-App Guidance)
Guide users directly on screen with interactive prompts.
Smart Screenshot Editing & Redaction
Edit screenshots with blur, arrows, highlights, and more — or auto-redact sensitive data to stay compliant.
Multiple Export & Sharing Options
Share your guides via link, embed them in tools like Notion or Confluence, or export as branded PDFs for offline use.
Built-in privacy protection
Automatically blur or redact sensitive data like names, emails, or customer details.
The impact of Docufast
Trusted by Teams Who Move Fast
Excellent customer reviews
Faster than writing documentation manually
Less time spent onboarding new employees
Reduction in repetitive support questions
Process consistency across teams and tools
The impact of Docufast
Trusted by Teams Who Move Fast
Excellent customer reviews
Faster than writing documentation manually
Less time spent onboarding new employees
Reduction in repetitive support questions
Process consistency across teams and tools
The impact of Docufast
Trusted by Teams Who Move Fast
Excellent customer reviews
Faster than writing documentation manually
Less time spent onboarding new employees
Reduction in repetitive support questions
Process consistency across teams and tools
